FAQs

Frequently asked questions are provided in this section to answer your queries/doubts about our services. We have tried our best to answer all FAQs, but even if after referring this section your doubts are not cleared, please feel free to contact us.

Business

How can I benefit from working with CDM Group?

What services does CDM Group provide?

How can I be sure in your productivity and that you don't overcharge me?

What makes CDM Group unique?

What are your standard Terms and Conditions?

Can I first get "a rough guess" about the cost of my software system?

Which languages can I speak with CDM Group?

How can I start using CDM Group services?

What do you need from me to create a proposal?

What is a proposal vs. an estimate?

How do you determine how much a project costs?

What are the advantages of hiring CDM Group over hiring engineers from a staffing firm or building an in-house team?

What is expected of me during the project?

Technology

What programming experience does CDM Group have?

Can CDM Group provide web site and graphics design?

What should I do, if I am not exactly sure what functionality I need?

Can I be sure that if I need to update my software system, you will help?

Business

1) How can I benefit from working with CDM Group?

CDM Group assures that your project will be done on time, to budget, and in accordance with modern quality and technical standards. It is confidential and reliable.

2) What services does CDM Group provide?

CDM Group provides a wide range of software development including:

Turn-key Ecommerce solutions
Custom Web projects
Web and corporate design

3) How can I be sure in your productivity and that you don't overcharge me?

You monitor each phase of development. Each phase has material results that you can see and review. The complete scope of the work is defined at the initial phase of the development and approved by you. Also, we are interested in long-term cooperation with you. Additional reason, isn't it?

4) What makes CDM Group unique?

Professionalism, knowledge, reliability and flexibility combined with low prices.

5) What are your standard Terms and Conditions?

Once a working plan has been approved by both parts, we issue an invoice made according to the Payment Schedule which is a part of the Project Plan approved by you. Usually invoices are paid by wire transfer in US Dollars or to our bank account or by credit card.

6) Can I first get "a rough guess" about the cost of my software system?

Yes, no doubts. Just use Request quote Form

7) Which languages can I speak with CDM Group?

English.

8) How can I start using CDM Group services?

Contact us with your business requirements, ideas or simply questions.

9) What do you need from me to create a proposal?

You don't need to prepare anything before asking for a proposal - just contact us and CDM Group will ask questions to determine what you need to create a proposal. Usually we ask for any technical documentation, specifications, and design documents you have. Access to your project team members for answering questions is essential.

10) What is a proposal vs. an estimate?

An estimate is designed to give you a rough idea of what the project will cost. A proposal shows you how the project will be done, when it will be done, and will provide a cost that you can use for financial planning purposes.

11) How do you determine how much a project costs?

First, information is gathered about the proposed product through examining prior software, existing specifications, and by interviewing project team members of your company. All the information gathered is then analyzed and the project is broken down into smaller components which are estimated separately. Additional questions are asked, and our previous similar projects are used for costing guidelines.

12) What are the advantages of hiring CDM Group over hiring engineers from a staffing firm or building an in-house team?

1) CDM Group puts each candidate through a rigorous screening process before they join the team; otherwise you would have to do most of the screening.
2) CDM Group knows who is the right engineer for each project component; you would have to be able to hire the right range of skills, and may not be able to get them in the same person.
3) CDM Group can provide a range of services by pulling in engineers with other specialties for specific small tasks on the project; you will need to staff up, outsource sub-projects, or hire a genius.

13) What is expected of me during the project?

Your involvement in the project is essential. The exact nature of that involvement depends greatly on the type of the project. In general you are expected to provide any technical and business specifications you have, to answer questions in a reasonable time, and to provide prompt, honest, and thorough feedback on software releases.

Technology

1) What programming experience does CDM Group have?

We have been working on almost all technologies and can provide programming for almost any of Internet industry. The technologies list includes PHP, ASP, Java, Javascript, Flash, XML. We have developed software systems that use Oracle, PostgreSQL, MySQL, MSQL sometimes most of them simultaneously via ODBC. We work with Windows 9x/NT/2000/ME/XP and Linux.

2) Can CDM Group provide web site and graphics design?

Yes, of course. Our design department does not only make the user interface of the software and documentation look superior but chiefly provides a full range of web design, graphics and multimedia development services.

3) What should I do, if I am not exactly sure what functionality I need?

This situation happens pretty often. Just contact us even with a rough idea. We will determine the task together.

4) Can I be sure that if I need to update my software system, you will help?

We can conclude either a long-term maintenance agreement stating our responsibilities or a general agreement on providing modifications on a case basis.